Arena Blog Author
Vice President of Improvement and Innovation Services with KaiNexus
Mark Graban is a consultant, author, and speaker in the “Lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals (the 3rd edition was published in June) and Healthcare Kaizen. He is also the VP of improvement and innovation services for the technology company KaiNexus and he's a board member for the Louise M. Batz Patient Safety Foundation. Mark blogs most days at www.LeanBlog.org.
Posts by Mark Graban
By Mark Graban, Vice President of Improvement and Innovation Services
Published: July 31, 2016
Lean is about teams and organizations working together in the continuous pursuit of perfection (even if we never quite get there). Improvement means change, which therefore means risk, as we might try something that doesn’t work (or has side effects). Too many organizations create overly-cautious leaders who make employees afraid to try anything new because they might stumble or fail. Lean gives us mindsets and tools to minimize the risks involved with change while moving progress forward.
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