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Issue #7: Meeting Customer Demand in a Complex Enviroment

Chances are you’re no stranger to omni-channel service – almost every company engages its customers through multiple channels, from phone to web. This new dynamic in customer service has created new challenges. 

In this issue we share some insights into how to overcome these challenges and deliver the highest level of service.

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Issue #6:  High Speed Packaging and the Benefits of Simulation

Companies with high speed processes, like packaging and bottling operations have long-benefited from simulation.  In recent years, the technology to support these types of operations has advanced significantly.  With these advances comes an even greater need for simulation to support design and operating decisions.

In this issue we share some insights into how simulation can be used to drive more value from high-speed operations, like packaging.

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Issue #5: Driving Change with Simulation

Developing a good simulation model is really only half the battle.  Often the biggest hurdle comes when you try to convince your organization to make the changes necessary to improve how things work.

In this issue we share some insights into how to overcome these challenges as well as some insights into making sure your model is giving realistic results.

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Issue #4:  Agent Based Modeling with Arena

Lots of attention has been given to agent based simulation problems.  At the 2015 Winter Simulation Conference, Dr. Averill Law stated that agent based is just a special case of discrete event simulation.  We couldn't agree more.

In this issue we share some insights into how Arena can be used to solve agent based problems.

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Issue #3:  Simulation in Healthcare

Few industries have undergone more changes in recent years than the Healthcare industry.  From increasing regulatory complexity to the impact of rising costs on profitability and patient care to how to best respond to disease outbreaks, Healthcare providers face a myriad of challenges.  Simulation is an effective means of addressing these issues.

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Issue #2:  Operational Decision-Making with Arena

The most common use of Discrete Event Simulation is to help solve critical strategic issues for an organization.  However, many companies are realizing that they can achieve even greater benefits by using simulation to address real-time operational challenges.

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Issue #1:  Ensuring Simulation Project Success

Welcome to the first edition of the Arena Newsletter!  Each edition will aim to provide practical insights into simulation, share how other organizations are using Arena to realize significant value and teach you some technical tricks to get more out of Arena. This first issue is focused on ways to ensure your simulation project is a success.

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